Terms & conditions of sale for Toys R Organic.
Please read this information carefully before placing any orders. By using this website you will have indicated your agreement to its terms & conditions of sale.
Contract
When you place an order with Toys R Organic we will send you an e-mail confirming receipt of your order and include details of your order. Your order is an offer to us to purchase a product(s), which is accepted by us when we send an e-mail confirmation to you. Any additional product(s) not listed on that confirmation e-mail do not form part of that contract. These contract terms may be amended for any future sales to you without notice of change.
Description of goods
We take great care to ensure that all product information, pricing and stock availability is correct at all times. All goods are offered subject to availability. All prices displayed on the website do not include any delivery costs. If, after receipt of your order, the listed item(s) is no longer available we will not process your order and any funds paid will be refunded to your credit card to the value of those goods including any upfront delivery costs and the contract will be cancelled. If any error is found with the order (goods unavailable or incorrectly priced) we will notify you as soon as possible (within 10 days) and offer an alternative item(s) or pricing. If we do not then receive confirmation of the order within 10 days we will cancel that order and refund any monies paid. Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).
Toys R Organic make every effort to display as accurately as possible the colours of the products that appear on our website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
Payments
We will only accept payment from the methods displayed on the website. Goods will not be despatched until we receive cleared funds and the order will be cancelled if all funds are not available. All transactions must be in UK Sterling only.
Delivery
We are a UK based company offering delivery to the UK mainland, the European Union and most, but not all countries of the world (Please see our list of countries where we deliver). We reserve the right to refuse and cancel any order that does not meet these criteria. All orders received before 2.00 pm on a working day** will be processed that day using the delivery option chosen and subject to stock availability. If we have any problem with delivery to your address we shall notify you as soon as possible. We will not accept any liability for failure to deliver any goods within a specified timescale or any damage caused by any events beyond our control.
Whilst every effort to complete delivery to you will be made, we will not be liable for any loss or damage to you by any delay in delivery completion.
Upon receipt of your order please check all contents, any claims for damage or shortages must be reported within 24 hours otherwise no claims will be accepted.
Cancellations
You may cancel by giving notice in writing direct to us by hand or postal delivery or by e-mail – telephone notification is insufficient.
If you cancel the contract you must return the goods complete to us, adequately repackaged to be received undamaged. With the exception of faulty or mis described goods you will be responsible for the cost of return delivery. Once we have received the goods we will refund the cost of goods and the original delivery charge within 30 days of receipt (faulty goods returned during the cooling off period will receive a full refund including the original delivery charge but not your return postage cost). If you do not return the goods as required we will charge you the direct costs of recovering those goods from you.
Your right of cancellation is in addition to your other statutory rights.
Returns
If you have notified us of your cancellation of an item(s) during the 7 day cooling off period then please return the item(s) complete to us including all packaging and include a copy of the email returns authorisation sent to you by our customer services. Any return must be received by us within 30 days of your request otherwise we may refuse any refund after that time. Please ensure that you retain proof of postage when returning any item(s) to us by mail.
If you are returning Item(s) to us as faulty we will inspect for the stated fault before proceeding with any refund. If the stated fault does not exist or if any damage is found that has not been caused by a manufacturing defect we will contact you and return the item to you. You may incur a re-delivery charge if no fault is found.
Disclaimer
We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
Exclusion of liability
Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
Governing Jurisdiction
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
Toys R Organic Cookies Policy
Toys R Organic (“we”, “us”, “our”) understands and respects the privacy of our users when using our website https://toysrorganic. wixsite. com/toysrorganic. We use cookies to ensure that we provide you with the best experience possible on our website.By using this site, you are consenting to our use of cookies in accordance with this cookies policy.
What cookies are
Cookies are small text files stored on your computer or mobile device while you visit websites. They allow websites to store your preferences and help to provide a better and more personalised experience to you.
Types of cookies used
We use the following types of cookies on this website:
• Essential cookies: these are cookies that are necessary for the functioning of our website. They help us to remember your preferences, such as your language and region choices, save your shopping cart, and keep track of the products you purchase.
• Performance cookies: these cookies collect information about how you use our website, such as which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you, and all the information collected is anonymous and used to help us improve how our website works.
• Functional cookies: these cookies allow our website to remember the choices you make, such as your language, region and product selections. They also help us to provide enhanced features and personalised content.
• Targeting/advertising cookies: these cookies are used for advertising and marketing purposes. They are used to track visits to our website and other websites, as well as target interest-based advertisements to you on third-party websites.
How to manage cookies
You can manage the cookies that are stored on your computer or mobile device by allowing, blocking or deleting them. Please note that blocking or deleting some or all of the cookies might cause a certain website to no longer work properly or at all.
You can manage the cookies stored on your computer or mobile device by changing the settings on your web browser. For further details on how to delete, manage or block cookies, please refer to the HELP section of your web browser. We also use certain third-party cookies that are not necessary for the functioning of our website. If you wish to opt out of these non-essential cookies, please click here.
If you have any questions or queries about our cookies policy, please feel free to contact us.